First Contact With The Emergency Plumber

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If you have WhatsApp or Messenger on your phone it can be a fantastic way for us to give counsel and advice and for you to share the immediate situation by sharing images, video and or live video to enable the emergency plumber to 1. Give instant advice over the phone.  2. Assess the time required for the task.  3. Enable preparedness for onsite repairs (if we are out of van stock we can probably source the item on the way)

Note: It is not always possible to resource boiler parts, ‘on the way’ as some parts will be special order (next day or later) and the vast majority of plumbers merchants are closed for business from 12pm Sat through Sunday.  However!.. We can make safe the gas appliance, diagnose faults and set up orders online so that the repair can take place at the earliest convenient opportunity for merchant, customer and engineer.


Looking for a local emergency plumber? We serve all of the NR and IP postcodes and we don’t have callout charges! So, if you’re looking for a weekend plumber, Sunday plumber or night time plumber then we offer a 24hr emergency plumbing service. We look forward to your call.

We provide a variety of services including Gas Safe boiler repair, water leak repairs, and blockage removal when you need it. That includes weekends, evenings, overnight and bank holidays. Last year we covered Christmas Eve, Day and Boxing Day callouts in Ipswich, Norwich and Bury St Edmunds.

Serving the major part of East Anglia we are only 90mins away from your door from your initial call. We’ve served customers as far west as Peterborough, as far north as Cromer, as far east as Lowestoft and as far south as Clacton on Sea.

Of course, if we can be there sooner because we are in your location so be it! We have 10 min response times for Wymondham, Attleborough and Hethersett, Norfolk. 30 min response times from the end of our phone call to any location in Norwich.

As a smaller business, we’re a listening provider; we’re small enough to care and light of foot enough to adapt to your individual needs. You can call us for fair counsel or advice on how to proceed with any plumbing situation

Our rates are fair, callouts after 6pm and through the night until 9.30am are £99 for the first hour with weekday daytime calls at £90 for the first hour. The majority of water leak callouts are covered by the first hour when a diagnosis is already evident. In those cases our first port of call is to make safe and isolate any pipework to prevent further water damage. For Gas Safe boiler repairs we can offer diagnosis and repair with solution options dependent on the availability of any parts needed; the bottom line being the solution that represents the fastest and most cost effective way to resolve any plumbing emergency callout as tailored to your needs.

We are just 30 mins from any postcode in the Norwich area.  Whatever your plumbing emergency, whether leak, block or repair call us now for some free and friendly advice! 07759193132